FAQ’s | Sky High Trampolining
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FAQ’s

DO I NEED A TICKET?

Yes. Sessions on the skyhightrampolining.com Trampoline Park are ticketed and will run in 75-minute blocks. You will need to purchase a ticket in advance to experience sky high trampolining. If you arrive without a pre-booked ticket, we cannot guarantee your preferred slot time and you may have to wait until there is availability. We strongly recommend you pre-book your tickets.

Do I need to Jump with my child??

All children under 14 must be accompanied to the venue by an adult, you are more than welcome to participate but only parents of children under 5 are required to jump.

At present we allow ONE non jumping / accompanying adult per transaction (please ensure you tick this box in your booking). Unfortunately, due to COVID capacity restrictions we require to reduce the number of non -participating guests on the premises and as such any additional spectators will be charged £2.95 per booking.

No accompanying adults will be permitted access to the main trampoline area without a “jumpers” ticket.

HOW MUCH DOES IT COST?

Our freejump sessions start at  £7.95 . We are now delighted to offer Toddler sessions and peaceful play/ ASN sessionsfor just £8.95 including an accompanying adult/ carer.

Do you have toddler sessions?

We are now DELIGHTED to offer NEW preschool s/toddler open bounce sessions Wednesday to Friday 10am- 3.30pm & on Saturday mornings 10am -11.15am . These are dedicated sessions for younger children accompanied by an adult. These sessions take away the risk of bigger people bouncing around the little ones as its restricted to under 6s. Accompanying adults must supervise our preschool guests at all times.

Do you have a dedicated ASN session?

We are delighted to now offer two dedicated peaceful play sessions for those with additional support needs. These weekly dedicated sessions are held on a Wednesday 5.30pm- 6.45pm and Sunday 10am-11.15am. Our ASN sessions feature no music and reduced lighting to avoid glare. Carers also go free during these sessions.

What age do I need to be to participate?

Children aged 18months plus can participate provided they’re steady on their feet . All children aged 4 and under must be accompanied in the arena by an adult at all times.

WHAT TIME SHOULD I ARRIVE?

You should arrive at least 10 to 15 minutes before your scheduled sky high trampolining session. This will give you enough time to hand your belongings in at the locker room and exchange your ticket for your wristband and get ready to experience Sky High!

WHAT TIME DOES THE VENUE OPEN AND CLOSE?

We are currently open 10am – 8.30 pm Wednesday to Sunday.
We are closed Monday\ Tuesdays at present.

WHAT IF I AM PREGNANT OR HAVE A HEART CONDITION?

Due to the nature of Sky High, it is not recommended for pregnant women, people with heart conditions, or those carrying any serious injuries. ALWAYS consult a medical professional if you’re in any doubt.

WHAT SHOULD I WEAR?

We strongly advise wearing light and comfortable. stretchy clothing/ activewear to get the most out of your experience. Long sleeved tops and trousers are recommended to avoid friction burns on exposed skin.

Socks are a MUST- we do not allow guests to participate without Sky High approved Gripper socks. These can be purchased online for a discounted price or in the venue and are reusable.  Bare feet/shoes are not permitted on the trampolines.

WHERE DO I PUT MY STUFF/BELONGINGS?

Please note- due to COVID restrictions we are unable to use our locker facilities. Please minimise the belongings you bring into the venue and leave at home/ in the car where possible

CAN I TAKE FOOD AND DRINK WITH ME?

No, afraid not, but we have the best food and refreshing beverages on offer all day.

DO I NEED TO SIGN A WAIVER?

Yes all participating guests MUST complete a waiver. This should be completed online to reduce delays and allow guests to get in & enjoy their session.

Trampolining is comparable in risk to other sports like skiing, ice skating, skateboarding and rugby. Signing a waiver ensures that guests are aware of the risk involved and have taken on board the safety instructions.

WHO SIGNS THE WAIVER?

You must be 18 or older to complete a waiver. The parent/ guardian of children participating must complete a waiver on their behalf.

DO I NEED TO SIGN A NEW WAIVER EVERY TIME I COME?

Our online waivers are valid for a year, paper waivers are only valid for the day it was signed.